Privacy Policy
This privacy policy (the “Privacy Policy”) sets out the terms on which we process any personal data (i.e. data relating to an identified or identifiable individual) relating to you, as a visitor of the Site, either because we collect this data from you or because you provide it directly to us. In doing so, we act as controller in the sense of the law.
The above processing shall be subject to EU Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the “GDPR”).
By using the Site or creating an account on the Site, you acknowledge that you are aware of such processing and you warrant that all data provided by you is accurate. This Privacy Policy may be amended from time to time. Any significant changes to this Privacy Policy will be clearly indicated on the Site’s home page.
If you provide us with the personal data of another person, you acknowledge having informed this person beforehand of this Website Privacy Policy and, where required, having obtained the consent of this person for this communication.
What data we collect
Information you provide us
To establish an account and access our Services, we'll ask you to provide us with some important information. This information is either required by law (e.g. to verify your identity), necessary to provide the requested services, or is relevant for certain specified purposes (described below).
If you choose not to share certain information with us, we may not be able to offer you our Services. Any information that is not required is voluntary.
We may collect the following types of information from you:
• personal identification information: full name, date of birth, nationality, phone number, home address, and/or email.
• transaction information: information about the transactions you make, such as the name of the recipient, your name, the amount, and/or timestamp.
Information we collect automatically
We may collect certain types of information automatically, such as whenever you interact with the Sites or use the Services. This information helps us improve the performance of our Sites and Services, provide users with a streamlined and personalized experience, and protect accounts from fraud by detecting unauthorized access.
How do we use the collected data
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• So that we can process your purchase or sale orders, and for ongoing customer service.
• Internal record keeping for regulatory and accounting purposes.
• To improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email or postal address which you have provided.
• We may ask you for feedback on the services we have provided.
• For targeted marketing and re-marketing purposes to provide the user with personalized and relevant content. This may include but is not limited to personalized and triggered emails, such as cart abandonment and purchase confirmation.
We may also disclose your personal information where we have a legal obligation or in order to prevent or detect criminal activity we may share details with regulators, law enforcement, private investigators or other government agencies.
Your data protection rights
Under data protection law, you have rights including:
• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to object – You have the right to ask us to stop processing your personal data for profiling or direct marketing
• Your right to restriction of processing – You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the information you gave us to another organization, or to you, in certain circumstances.
Cookies
We use cookies and similar technologies to understand how you use our site and to give you a better experience. For instance, they help us to recognize your device(s), store your language preferences, and keep you signed in so you don’t need to keep signing in every time you use the site.
Security of Your Data
We use industry-standard security measures to protect your information and to prevent the loss, misuse or alteration of any information in our control. As effective as modern security practices are, no physical or electronic security system is entirely secure and we cannot ensure that all of your personally identifiable information provided via our website will never be accessed. However, we will use industry standard security measures to ensure that such information is kept as secure as possible.
Changes to our Privacy Statement
We may change this Privacy Statement from time to time. If we do make any changes, we will post those changes here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it.
Each time you use this website the then current Privacy Statement will apply and you should review it each time you use the website to satisfy yourself that you are happy with it.